# 常見問題
> Incognito VPS requires no email address, accepts twelve cryptocurrencies, keeps no traffic or connection logs, and deploys servers in 55 seconds. Access is by a single token issued at checkout, which cannot be recovered if lost.
**Source:** https://incognitovps.com/zh-tw/faq
**Updated:** 2026-08-13

### What is Incognito VPS?

An offshore hosting provider operating since March 2020 in eight jurisdictions. We sell Linux VPS, dedicated servers, GPU compute, Windows RDP and storage servers, with no identity requirement and crypto-only settlement.

### Do I need to give you an email address?

No. There is no email field at signup, at checkout or in the account record. You receive a 20-character access token at checkout, shown once, and that token is the account.

### What happens if I lose my token?

The account becomes permanently unreachable. We store only an Argon2id hash and cannot recover it. Servers run until the paid term expires and then terminate. Write the token down — the checkout flow warns you three times.

### Which cryptocurrencies do you accept?

Twelve: Bitcoin, Monero, Ethereum, Tether, USD Coin, Litecoin, TRON, Solana, BNB, Dogecoin, Toncoin and Dai. Lightning is supported for invoices under $500.

### Do you accept credit cards or PayPal?

No. A card rail would bring chargeback liability, which would force identity collection, which would defeat the product. Crypto-only is structural rather than stylistic.

### Is there a refund policy?

Seven days on first orders, credited to your account balance rather than refunded on-chain, since we cannot send funds to an address we have no way to verify belongs to you. Balance can be spent on anything we sell.

### How fast is deployment?

VPS, RDP and GPU: 55 seconds median from confirmed payment. Dedicated servers: 15 to 90 minutes depending on configuration. Payment confirmation itself takes 20 minutes for Monero and 10 to 60 for on-chain Bitcoin.

### Which location should I choose?

Work backwards from your adversary. Bulgaria or Moldova for cost, Amsterdam for network, Switzerland or Panama for legal distance from the EU, Iceland for speech-related work. Every location page publishes the statutes behind its claims.

### Do you keep logs?

No traffic, connection or DNS logs. No NetFlow, no packet capture, no customer IP history. Aggregate per-port bandwidth counters in five-minute buckets exist for billing and hold a byte count and a timestamp, nothing more.

### Can you be compelled to identify me?

A valid order can compel disclosure of what we hold: a token hash, a USD balance, a list of server IDs and a creation timestamp. There is no name, email or payment identity because those columns do not exist.

### What is not allowed?

Child sexual abuse material, malware command-and-control, phishing, bulk unsolicited email, attacks on third-party systems, and content criminal in the jurisdiction the server sits in. Reports go to abuse@incognitovps.com and are actioned by a person.

### Do you ignore DMCA notices?

We read every notice. The DMCA has no legal force at our locations so we do not action it as a statutory obligation. Notices identifying real infringement under applicable local law are forwarded to the customer with a response window.

### Are the IP addresses clean?

Every address is checked against 60+ blocklists before allocation and every six hours after. If yours is listed for traffic that is not yours, we replace it the same day at no charge and pursue delisting ourselves.

### Is DDoS protection included?

Yes, always-on L3/L4 scrubbing with 11 Tbps capacity on every plan. We filter rather than null-route — your address is never blackholed. Layer-7 filtering is a $12/month add-on.

## 常見問題

### 什麼是 Incognito VPS？

一家自 2020 年 3 月起在八個司法管轄區營運的離岸主機託管供應商。我們銷售 Linux VPS、專用伺服器、GPU 運算、Windows RDP 和儲存伺服器，無需身份證明，僅支援加密貨幣結算。

### 我需要提供電子郵件地址嗎？

不需要。註冊、結帳或帳戶記錄中均無電子郵件欄位。您在結帳時會收到一個僅顯示一次的 20 字元存取代幣，該代幣即為您的帳戶。

### 如果我遺失代幣會怎樣？

帳戶將永久無法存取。我們僅儲存 Argon2id 雜湊，無法復原。伺服器會運行至付費期滿後終止。請記下代幣——結帳流程會警告您三次。

### 您接受哪些加密貨幣？

十二種：Bitcoin、Monero、Ethereum、Tether、USD Coin、Litecoin、TRON、Solana、BNB、Dogecoin、Toncoin 和 Dai。低於 $500 的帳單支援 Lightning。

### 您接受信用卡或 PayPal 嗎？

不接受。信用卡軌道會帶來退款責任，這會迫使我們收集身份資訊，進而使產品失去意義。僅支援加密貨幣是結構性的，而非風格上的選擇。

### 有退款政策嗎？

首筆訂單有七天退款期，退款會存入您的帳戶餘額而非在鏈上退還，因為我們無法驗證地址是否屬於您。餘額可用於購買我們提供的任何服務。

### 部署速度有多快？

VPS、RDP 和 GPU：確認付款後中位數 55 秒。專用伺服器：依設定不同需 15 至 90 分鐘。付款確認本身，Monero 需 20 分鐘，鏈上 Bitcoin 需 10 至 60 分鐘。

### 我應該選擇哪個地點？

從您的對手反推。保加利亞或摩爾多瓦適合成本考量，阿姆斯特丹適合網路，瑞士或巴拿馬適合與歐盟的法律距離，冰島適合言論相關工作。每個地點頁面都發布其主張背後的法規。

### 您保留日誌嗎？

不保留任何流量、連線或 DNS 日誌。無 NetFlow、無封包擷取、無客戶 IP 歷史。僅有以五分鐘為單位的聚合連接埠頻寬計數器用於計費，內含位元組計數和時間戳記，僅此而已。

### 您是否可能被強迫辨識我的身份？

有效的命令可強制揭露我們持有的資料：代幣雜湊、美元餘額、伺服器 ID 清單與建立時間戳記。其中沒有姓名、電子郵件或付款身分，因為這些欄位根本不存在。

### 哪些行為不被允許？

兒童性虐待素材、惡意軟體命令與控制、網路釣魚、大量未經請求的電子郵件、對第三方系統的攻擊，以及伺服器所在司法管轄區內屬犯罪行為的內容。檢舉請寄至 abuse@incognitovps.com，會由專人處理。

### 你們會忽略 DMCA 通知嗎？

我們會閱讀每一份通知。DMCA 在我們的所在地不具法律效力，因此我們不會將其視為法定義務來執行。若通知指出依當地適用法律確實構成侵權，我們會轉知客戶並給予回覆期限。

### IP 位址是乾淨的嗎？

每個位址在分配前會檢查 60 多個黑名單，之後每六小時再檢查一次。若您的位址因非您的流量而被列名，我們會在當天免費更換，並自行處理除名事宜。

### 是否包含 DDoS 防護？

是的，所有方案均包含常駐 L3/L4 清洗，容量達 11 Tbps。我們採用過濾而非空路由，您的位址絕不會被封鎖。L7 過濾為每月加購 $12 美元。


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Incognito VPS — 離岸 VPS、裸機與 GPU 伺服器，全球 16 個站點，其中 8 個因法律特性而獲選。無需身分、僅收加密貨幣、55 秒內部署完成。
Operating since 2020. 16 locations, 8 of them privacy jurisdictions. AS204287.
Payment: BTC, XMR, ETH, USDT, USDC, LTC, TRX, SOL, BNB, DOGE, TON, DAI. No identity verification at any point.
Catalogue: https://incognitovps.com/pricing.md · API: https://incognitovps.com/openapi.json · Index: https://incognitovps.com/llms.txt