# 常见问题
> Incognito VPS requires no email address, accepts twelve cryptocurrencies, keeps no traffic or connection logs, and deploys servers in 55 seconds. Access is by a single token issued at checkout, which cannot be recovered if lost.
**Source:** https://incognitovps.com/zh-cn/faq
**Updated:** 2026-08-13

### What is Incognito VPS?

An offshore hosting provider operating since March 2020 in eight jurisdictions. We sell Linux VPS, dedicated servers, GPU compute, Windows RDP and storage servers, with no identity requirement and crypto-only settlement.

### Do I need to give you an email address?

No. There is no email field at signup, at checkout or in the account record. You receive a 20-character access token at checkout, shown once, and that token is the account.

### What happens if I lose my token?

The account becomes permanently unreachable. We store only an Argon2id hash and cannot recover it. Servers run until the paid term expires and then terminate. Write the token down — the checkout flow warns you three times.

### Which cryptocurrencies do you accept?

Twelve: Bitcoin, Monero, Ethereum, Tether, USD Coin, Litecoin, TRON, Solana, BNB, Dogecoin, Toncoin and Dai. Lightning is supported for invoices under $500.

### Do you accept credit cards or PayPal?

No. A card rail would bring chargeback liability, which would force identity collection, which would defeat the product. Crypto-only is structural rather than stylistic.

### Is there a refund policy?

Seven days on first orders, credited to your account balance rather than refunded on-chain, since we cannot send funds to an address we have no way to verify belongs to you. Balance can be spent on anything we sell.

### How fast is deployment?

VPS, RDP and GPU: 55 seconds median from confirmed payment. Dedicated servers: 15 to 90 minutes depending on configuration. Payment confirmation itself takes 20 minutes for Monero and 10 to 60 for on-chain Bitcoin.

### Which location should I choose?

Work backwards from your adversary. Bulgaria or Moldova for cost, Amsterdam for network, Switzerland or Panama for legal distance from the EU, Iceland for speech-related work. Every location page publishes the statutes behind its claims.

### Do you keep logs?

No traffic, connection or DNS logs. No NetFlow, no packet capture, no customer IP history. Aggregate per-port bandwidth counters in five-minute buckets exist for billing and hold a byte count and a timestamp, nothing more.

### Can you be compelled to identify me?

A valid order can compel disclosure of what we hold: a token hash, a USD balance, a list of server IDs and a creation timestamp. There is no name, email or payment identity because those columns do not exist.

### What is not allowed?

Child sexual abuse material, malware command-and-control, phishing, bulk unsolicited email, attacks on third-party systems, and content criminal in the jurisdiction the server sits in. Reports go to abuse@incognitovps.com and are actioned by a person.

### Do you ignore DMCA notices?

We read every notice. The DMCA has no legal force at our locations so we do not action it as a statutory obligation. Notices identifying real infringement under applicable local law are forwarded to the customer with a response window.

### Are the IP addresses clean?

Every address is checked against 60+ blocklists before allocation and every six hours after. If yours is listed for traffic that is not yours, we replace it the same day at no charge and pursue delisting ourselves.

### Is DDoS protection included?

Yes, always-on L3/L4 scrubbing with 11 Tbps capacity on every plan. We filter rather than null-route — your address is never blackholed. Layer-7 filtering is a $12/month add-on.

## 常见问题

### 什么是Incognito VPS？

一家离岸托管提供商，自2020年3月起在八个司法管辖区运营。我们销售Linux VPS、专用服务器、GPU计算、Windows RDP和存储服务器，无身份要求，仅加密货币结算。

### 我需要提供电子邮件地址吗？

不需要。在注册、结账或账户记录中没有电子邮件字段。您在结账时获得一个20字符的访问令牌，仅显示一次，该令牌就是账户。

### 如果我丢失了令牌怎么办？

账户将永远无法访问。我们只存储Argon2id哈希，无法恢复。服务器运行到付费期限结束，然后终止。请写下令牌——结账流程会警告您三次。

### 你们接受哪些加密货币？

十二种：比特币、门罗币、以太坊、Tether、USD Coin、莱特币、TRON、Solana、BNB、狗狗币、Toncoin和Dai。低于$500的发票支持Lightning。

### 你们接受信用卡或PayPal吗？

不接受。银行卡通道会带来退款责任，这将迫使收集身份信息，从而破坏产品。仅加密货币是结构性的而非风格性的。

### 有退款政策吗？

首次订单七天退款，以账户余额形式记入，而非链上退款，因为我们无法将资金发送到我们无法验证属于您的地址。余额可用于购买我们销售的任何产品。

### 部署有多快？

VPS、RDP和GPU：从确认付款起中位数55秒。专用服务器：15至90分钟，取决于配置。付款确认本身，门罗币需要20分钟，链上比特币需要10至60分钟。

### 我应该选择哪个位置？

从您的对手反向考虑。保加利亚或摩尔多瓦用于成本，阿姆斯特丹用于网络，瑞士或巴拿马用于与欧盟的法律距离，冰岛用于言论相关工作。每个位置页面都发布其声称背后的法规。

### 你们保留日志吗？

没有流量、连接或DNS日志。没有NetFlow，没有数据包捕获，没有客户IP历史。用于计费的聚合每端口带宽计数器按五分钟桶计量，仅包含字节计数和时间戳，没有其他。

### 你们能被强制识别我吗？

有效的命令可以强制透露我们所持有的信息：令牌哈希、美元余额、服务器 ID 列表和创建时间戳。不存在姓名、电子邮件或付款身份，因为这些列不存在。

### 什么是不允许的？

儿童性虐待材料、恶意软件指挥控制、网络钓鱼、大量未经请求的电子邮件、对第三方系统的攻击，以及服务器所在司法管辖区的犯罪内容。报告发送至 abuse@incognitovps.com，由人工处理。

### 你们会忽略 DMCA 通知吗？

我们阅读每份通知。DMCA 在我们的所在地没有法律效力，因此我们不将其作为法定义务执行。对于根据适用当地法律识别真实侵权行为的通知，我们会转发给客户并提供回复期限。

### IP 地址干净吗？

每个地址在分配前和之后每六小时都会在 60 多个黑名单中进行检查。如果您的地址因非您造成的流量而被列入，我们会在当天免费更换，并自行处理移除。

### 包含 DDoS 防护吗？

是的，所有计划都包含始终开启的 L3/L4 清洗，容量为 11 Tbps。我们进行过滤而不是空路由——您的地址永远不会被黑洞。L7 过滤是每月 12 美元的附加服务。


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Incognito VPS — 离岸 VPS、裸金属和 GPU 服务器，分布于 16 个地点，其中 8 个因其法律特性而入选。无需身份验证，仅加密货币支付，55 秒部署。
Operating since 2020. 16 locations, 8 of them privacy jurisdictions. AS204287.
Payment: BTC, XMR, ETH, USDT, USDC, LTC, TRX, SOL, BNB, DOGE, TON, DAI. No identity verification at any point.
Catalogue: https://incognitovps.com/pricing.md · API: https://incognitovps.com/openapi.json · Index: https://incognitovps.com/llms.txt